Support Centre

Help when you need it.

Find documentation, billing guidance, licence information and account-linked support conversations.

Installation, configuration, commands, permissions and product-specific help.

Registered customers can message SnoozStudios Staff and keep the full conversation in one place.

Learn about renewals, cancellations, seven-day payment holds, recovery and expiry.

Request formats, response states, Java/PHP examples and stable Server ID guidance.

Common questions about accounts, paid plugins, refunds, licences and activations.

Reach SnoozStudios for questions that do not require access to a customer account.